Shipping + Returns


All items are shipped from Canada. Customs and import tax/fee will be billed in addition to your order placed with Haversack. 


Standard returns

If at any time you are not satisfied with your purchase returns and exchanges will be granted under the following conditions:

  • Please reach out within 14 days of the order being placed
  • Return the item(s) within 30 days of delivery 
  • Ensure that the item(s) are returned in original condition in order for return to be valid 
  • Shipping costs incurred for returns will not be refunded by Haversack


Custom or personalized orders

Returns for custom or personalized orders will not be honoured. 



There is no monetary refund on cancelled orders. Once the order has been processed and shipped, the item(s) must follow our standard return process.